Shipping policy

Shipping Policy

Last updated: November 11, 2026

1. Where We Ship and What It Costs

alpjonalbania ships exclusively to addresses in the United States. Every U.S. order includes free standard shipping.

2. Preparing Your Order

Once we confirm your order and receive payment, we usually prepare and dispatch it within 1–2 business days. The carrier’s transit time starts after dispatch and is separate from our processing time.

Business days run from Monday through Friday, excluding U.S. federal holidays.

3. When to Expect Your Order

Estimated transit time is 5–10 business days after dispatch. With processing included, we aim to deliver your order within 6–12 business days of order confirmation.

Delivery windows are estimates and may change due to severe weather, holidays, carrier disruptions, or other unexpected events. If your order is significantly delayed, we will share the information we have and explain any resolution options required by applicable law.

4. Where Orders Ship From

We dispatch orders from the address below.

alpjonalbania
40 Norwood St
Haledon, NJ 7508
United States

5. Shipment Notifications and Tracking

We send shipping updates to the email address you entered at checkout. When the carrier provides tracking, we include it in your shipment notification. The carrier’s first scan may take some time to appear.

6. Address Changes and Delivery Issues

Please verify your shipping address before placing your order. If you spot an error, email hello@alpjonalbania.com promptly so we can check whether there is still time to correct it before dispatch.

If your package appears lost, arrives damaged, or shows as delivered but you cannot locate it, email us with your order number. We will investigate with the carrier and work toward a resolution based on the circumstances and applicable law. We will consider the carrier’s delivery status as part of our investigation and keep your claim open while we review it.

7. Returning an Order

You may request an eligible return within 30 calendar days of receiving your order. Please contact us before sending anything back so we can provide instructions and arrange return shipping. We cover the shipping cost for eligible returns.

See our Return and Refund Policy for the steps to request a return and details on refund timing.

8. Contact Information

alpjonalbania operates this website.

40 Norwood St
Haledon, NJ 7508
United States

Email hello@alpjonalbania.com
Website alpjonalbania.com