Privacy policy

Privacy Policy

Last updated: November 11, 2026

1. About This Policy

This Privacy Policy describes how alpjonalbania handles personal information when you visit our online store, make a purchase, or get in touch with us.

For privacy questions or requests, email hello@alpjonalbania.com.

2. Personal Information We Receive

The information we receive depends on how you interact with our store. It may include:

  • Contact and delivery details. Your name, email address, phone number, and billing and shipping addresses.

  • Order and transaction details. The products you purchase, order totals, payment status, delivery details, and your return or refund history. Payment providers process the payment credentials required to complete your purchase.

  • Information you choose to provide. Customer service messages, return requests, details entered in account forms, and information you share when subscribing.

  • Device and browsing details. The store platform may collect your IP address, browser and device information, pages visited, shopping cart activity, cookie identifiers, and privacy preferences.

We may receive information from you directly, from your activity on the store, or from providers that assist with payments, fraud prevention, order fulfillment, and customer support.

3. How We Use Personal Information

We use personal information to do the following:

  • Accept payments, fulfill and deliver orders, and process returns and refunds.

  • Keep you informed about purchases and respond to customer service inquiries.

  • Run the store, assess its performance, and improve how it works.

  • Identify potential fraud and security problems.

  • Satisfy applicable legal, accounting, and recordkeeping requirements.

If you opt in to promotional emails, we use your contact details to send them. You can unsubscribe by following the instructions in those emails or by writing to hello@alpjonalbania.com. You will continue to receive messages needed to complete your purchases or respond to your requests.

4. When We Disclose Personal Information

We share information as needed with Shopify, payment processors, shipping carriers, and other service providers that help us run and secure the store, fulfill orders, or support customers.

We may also disclose information to comply with applicable law or lawful requests, protect legal rights, follow your instructions or act with your permission, or complete a business transaction with applicable safeguards.

5. Shopify and Processing Locations

Shopify hosts our online store. When you browse the store or make a purchase, Shopify processes the personal information it needs to provide commerce, payment, security, and related services.

Shopify and other service providers may process information in the United States or elsewhere. Their privacy notices explain how they handle information when acting independently.

6. Cookies and Similar Technologies

Cookies and similar technologies help us run the store, maintain shopping carts and browsing sessions, remember your preferences, and support secure checkout. Tools offered by our store platform may also help us understand how visitors use the site and how the site performs.

You can manage cookies in your browser settings and through any privacy controls available on the store. If the store offers those controls, you can use them to change your optional cookie preferences. Blocking certain cookies may affect how some store features work.

For help with cookies or privacy settings, email hello@alpjonalbania.com.

7. Retention and Security

We keep personal information for as long as needed for the purposes described in this policy. When deciding how long to retain it, we consider our relationship with you and what we need to manage orders and refunds, satisfy legal recordkeeping requirements, prevent fraud, and resolve disputes.

We take reasonable measures to safeguard personal information. Sending and storing information online involves some security risk. Please keep full payment card numbers and account passwords out of email communications.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may be able to access your personal information, obtain a copy, correct it, or ask us to delete it. You may also be able to opt out of certain uses, including targeted advertising or activities that applicable law defines as the sale or sharing of personal information. Exceptions may apply.

To exercise a privacy right or appeal a decision where an appeal is available, email hello@alpjonalbania.com. We may ask for information reasonably needed to verify your identity or confirm that someone acting for you has your authorization.

We respond within the period required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact your privacy regulator.

9. Children’s Personal Information

If you think a child under 13 has shared personal information with us, contact hello@alpjonalbania.com. We will look into the matter and take the steps required by applicable law, including deleting the information where required.

10. Policy Updates and Contact Details

We may revise this policy as our practices or legal obligations change. The date at the top shows when we last updated it. Where required, we will give additional notice or obtain consent before a material change takes effect.

alpjonalbania
40 Norwood St
Haledon, NJ 7508
United States

Email hello@alpjonalbania.com
Website alpjonalbania.com